Legal notices (Specified Commercial Transactions Act)

FOLKTALE (“we,” “us,” or “the Company”) publishes the following information in accordance with Japan’s Specified Commercial Transactions Act and related rules.

Seller

FOLKTALE

Representative

If you need the name of our corporate representative, contact us at the address below and we will disclose it without undue delay.

Address

〒690-0826
島根県松江市学園南1-13-13 クリーンハイツS205
Japan

Contact

Email: contact@folktale.jp
Phone: Please contact us by email first. If you need telephone support, request it by email.

Mail-order sales (BASE Shop)

We sell apparel and related products through our BASE Shop. Prices, shipping, payment methods, delivery timing, returns, cancellations, and other transaction terms follow the information published on that shop (including legally required notices) and BASE’s rules. Shop content may change; please confirm the latest information before you purchase.

Digital services (HALFTONE and other online subscriptions)

For paid plans (subscriptions) for online services we provide on this site, including HALFTONE, the following applies:

Item	Details
Price	Plan prices are shown on Plans & pricing. Prices include Japanese consumption tax unless otherwise stated.
Charges other than the service price	Internet connection fees, telecommunications charges, and similar costs are borne by you.
Payment timing and method	As instructed when you subscribe. Card and other payments are processed under the terms of the payment provider (Stripe, Inc. and others).
Service availability	After your payment is completed, we make the service available as soon as reasonably practicable.
Cancellation, refunds, mid-term cancellation	Renewal, cancellation, billing, and refunds follow Article 3 of our Terms of Use, signup disclosures, subscriber features provided by the payment provider (such as the customer portal), and any additional terms we publish.